How to change your email password (IMAP)

If you want to change the password for your email, you’ll need to change it on the server, which means logging into webmail. Here’s how to do that. If you plan to change the default password we used when setting up your account, you'll want to do that before setting email up on your devices.

Webmail (Browser Login):

You can check your email in any browser at any time by going to https://www.yourbusiness.com/webmail (or https://webmail.emailsrvr.com). This is also where you can add your phone number for security, change your password, and set up auto-responses.

To Change Your Password:

1. Log in to https://apps.rackspace.com
2. Click the hamburger menu in top right (3 stacked lines)
3. Click Settings
4. Click Change Password
5. Enter the password we sent in your setup email
6. Enter your new password
7. Confirm new password
8. Save